We, Galaxy Dental Care, together with our subsidiaries and affiliates (collectively, “Galaxy Dental
Group”) respect the privacy of individuals with regard to personal data and are committed to protecting
the privacy of our users/subscribers/customers (collectively, “Users”), and strive to provide a safe and
secure user experience.
You may refer to the group structure of Galaxy Dental Group here.
This Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 (“Act”), which
describes how your information (“Personal Data”) is collected and used and your choices with respect to
your Personal Data. For absolute clarity, any reference to “we”, “our” or “us” in this Privacy Policy
shall include any member of Galaxy Dental Group.
Information collected by the Websites
Our Websites’ servers do not automatically recognise specific information about individual users on our
Websites. In addition, our servers do not automatically record information regarding a User’s e-mail
address unless the User supplies it.
We collect information about Users during the registration process for certain parts of our sites;
through their participation in certain activities, including contests, forums, and polls; and through
the use of cookies. When you request pages from our server, it automatically collects some information
about your preferences, including your internet protocol (“IP”) address. We use this to help diagnose
problems with our server, and to administer our Websites.
The User-supplied information collected through the registration process, surveys, contest entry forms,
polls or other similar vehicles is used to improve the content of our sites, or used for our marketing
purposes. It is not shared with other organisations for commercial purposes unless specifically stated
herein.
Purpose of Personal Data collected
Personal Data that you provide to us voluntarily on our Websites and the other related channels may be
processed and/or disclosed to our Vendors (as hereinafter defined) for the following purposes
(collectively, “Purposes”):
- to manage, verify and complete transactions with you;
- to manage and verify your membership for our customer loyalty scheme (where applicable);
- to direct market our products and/or services to you;
- to understand and analyse our sales, and your needs and preferences;
- to develop, enhance, market and provide products and services to meet your needs;
- to enable you to participate in promotions and contests;
- to process exchanges or product returns;
- to improve our services;
- to respond to your requests or complaints;
- to send you updates on products, news and event updates, rewards and promotions, special privileges
and initiatives offered by Galaxy Dental Group and/or its partners and/or advertisers;
- to process your payment transactions;
- for our credit control service and/or collection of debts due and owing to us; and
- to comply with any regulatory, statutory or legal obligation imposed on us by any relevant
authority.
Although the precise details of the Personal Data collected will vary according to the specific purpose
(such as contests, forums, surveys etc.) whether via online or otherwise, we may typically collect the
following Personal Data from or in relation to you:
- Name;
- Address;
- Phone number(s);
- Date of birth;
- Email address;
- Gender;
- Identity card number or passport number
Use and Disclosure
We may disclose your Personal Data within Galaxy Dental Group and/or to the Vendors (as hereinafter
defined) for the Purposes set forth hereinabove in accordance with the terms and conditions set out
herein.
We are responsible for the Personal Data under our control, including Personal Data disclosed by us to a
Vendor (often referred to as the data processor and third party service providers). “Vendor” in this
Privacy Policy means in relation to Personal Data, any person or entity (other than our own employee)
who processes the Personal Data on behalf of us and/or who provide third party services for us.
“Processing”, in relation to Personal Data means for example obtaining, recording, holding or using the
Personal Data in carrying out any operation or set of operations on the Personal Data and/or providing
its respective services to us.
We take every measure to provide a comparable level of protection for Personal Data should the
information be processed by a Vendor.
We use and disclose aggregated non-personally identifying information collected through the Websites as
part of our organization’s process of constantly improving the Websites, and the products and services
offered by Galaxy Dental Group.
Impact of Non Provision of Personal Data
Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to
us, then your application or request for any of the above Purposes may not be accepted or acted upon or
your request to browse some information on the Websites, or the use of, or subscription to, or purchase
of any products and/or services offered by Galaxy Dental Group may be denied or affected.
Storage and Retention of Personal Data
Your Personal Data shall be stored either in hard copies in our offices or in servers located in India.
It may be necessary to transfer your Personal Data to third party services providers based/located
outside India. By continuing to use the Websites, products and/or services of Galaxy Dental Group, you
hereby consent to such transfer.
Any Personal Data supplied by you will be retained by us as long as necessary for the fulfilment of the
Purposes stated in paragraph (2) above or as required to satisfy legal regulatory, accounting
requirements or to protect our interests.
Save and except as provided in paragraph (15) hereof, we do not offer any online facilities for you to
delete your Personal Data held by us.
How Email and ‘Contact Us’ messages are being handled
We may preserve the content of any email or “Contact Us” or other electronic message that we receive.
Any Personal Data contained in those messages will only be used or disclosed in ways set out in this
Privacy Policy.
The message content may be monitored by our service providers or employees for purposes including but not
limited to compliance, auditing and maintenance or where email abuse is suspected.
Communication or Utilisation Data
Through your use of telecommunications services to access the Websites and/or any other sites operated
and/or managed by Galaxy Dental Group, your communications data (e.g. IP address) or utilisation data
(e.g. information on the beginning, end and extent of each access, and information on the
telecommunications services you accessed) are technically generated and could conceivably relate to
Personal Data.
To the extent that there is a compelling necessity, the collection, processing and use of your
communications or utilisation data will occur and will be performed in accordance with the applicable
data privacy protection legal framework.
Automatic Collection of Non-Personally Identifiable Data
When you access the Websites and/or use of any product/services offered by Galaxy Dental Group, we may
automatically (i.e., not by registration) collect, use and disclose non-personally identifiable data,
including but not limited to information about your Internet browser and operating system, domain name
of the website from which you came, number of visits, average time spent on the site and pages viewed.
We may use and disclose these non-personally identifiable data and share it within Galaxy Dental Group
and/or third parties to inter alia; monitor the attractiveness of the Websites and improve our
performance/product/services/content on an aggregate, anonymize and non-personally identifiable basis.
However, please be assured that this information is not intended to be used to personally identify you.
For example, we may collect:
- Device information— such as your hardware model, IP address, other unique device identifiers,
operating system version, browser type and settings, such as language and available font settings,
and settings of the device you use to access our Websites.
- Usage information— such as information about your usage of the Websites, products and/or services
offered by Galaxy Dental Group , the time and duration of your usage and other information about
your interaction with content offered by Galaxy Dental Group, and any information stored using
cookies, mobile ad identifiers, and similar technologies that we have set on your device. For
detailed information about our use of cookies, web beacons, and other technologies, see Online
Tracking and Advertising in paragraph (9) below.
- Location information— such as your computer’s IP address, your mobile device’s global positioning
system (GPS) signal or information about nearby WiFi access points and cell towers that may be
transmitted to us when you use certain services.
Online Tracking and Advertising
How We Use Cookies, Web Beacons, and Similar Technologies and How to Disable These Technologies
We and any third parties duly appointed/authorized by us to provide content, advertising, or
functionality or measure and analyze advertisement performance on our Websites (collectively,
“Authorized Third Parties”), may use cookies, web beacons, mobile advertising identifiers, and similar
technologies to facilitate administration and navigation, to better understand and improve our Websites,
to determine and/or improve the advertising shown to you here or within the online sites operated and/or
managed by Galaxy Dental Group, and to provide you with a customized online experience.
Cookies. Cookies are small files that are placed on your computer when you visit the Websites. Cookies
may be used to store a unique identification number tied to your computer or device so that you can be
recognized as the same user across one or more browsing sessions, and across one or more sites. Cookies
serve many useful purposes. For example:
- Cookies can remember your sign-in credentials so you do not have to enter those credentials each
time you visit a Website.
- Cookies can help us and the Authorized Third Parties understand which parts of our Websites are the
most popular because they help us see which pages and features users access and how much time they
spend on the pages. By studying this kind of information, we are better able to adapt our Websites
and provide you with a better experience.
- Cookies help us and the Authorized Third Parties understand which advertisements you have seen so
that you don’t receive the same advertisement each time you visit our Websites.
Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when
a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to
disable cookies. If you disable browser cookies or flash cookies, it may interfere with the proper
functioning of our Websites.
Beacons. We, along with the Authorized Third Parties, also may use technologies called beacons (or
“pixels”) that communicate information from your device to a server. Beacons can be embedded in online
content, videos, and emails, and can allow a server to read certain types of information from your
device, know when you have viewed particular content or a particular email message, determine the time
and date on which you viewed the beacon, and the IP address of your device. We and third parties use
beacons for a variety of purposes, including to analyze the use of the Websites and products and/or
services offered by Galaxy Dental Group and (in conjunction with cookies) to provide content and
advertisements that are more relevant to you.
Local Storage & Other Tracking Technologies. We, along with third parties, may use other kinds of
technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and Hypertext Markup
Language revision 5 (HTML5) local storage, in connection with our Websites. We also may use unique
identifiers associated with your device, such as mobile advertising identifiers. These technologies are
similar to the cookies discussed above in that they are stored on your device and can be used to store
certain information about your activities and preferences. However, these technologies may make use of
different parts of your device from standard cookies, and so you might not be able to control them using
standard browser tools and settings. For HTML5 local storage, the method for disabling HTML5 will vary
depending on your browser. For Flash cookies, information about disabling or deleting information
contained in Flash cookies can be found here.
Additional Choices With Respect To Targeted Advertising
As described above, we and the Authorized Third Parties may use cookies and other tracking technologies
to facilitate serving relevant advertisements to you. For example, these technologies help us determine
whether you have seen a particular advertisement before, tailor advertisements to you if you have
visited our Websites before, and avoid sending you duplicate advertisements.
Due to differences between using apps and websites on mobile devices, you may need to take additional
steps to disable tracking technologies in mobile applications. Many mobile devices allow you to opt-out
of targeted advertising for mobile applications using the settings within the mobile application or your
mobile device. For more information, please check your mobile settings. You also may uninstall our
applications using the standard uninstall process available on your mobile device or app marketplace.
Public Forums
Our Websites make information sharing, feedback, forums, and/or message boards available to Users. Please
remember that any information that is disclosed in these areas becomes public information and you should
exercise caution when deciding to disclose your Personal Data. We request that users treat each other
with courtesy and mutual respect.
Job Applicants
Personal Data provided in connection with an application for employment will be used to determine your
suitability for a position with Galaxy Dental Group and, if applicable, your terms of employment or
engagement.
Your information may also be used to monitor our recruitment initiatives and equal opportunities
policies.
Your details may be disclosed to third parties to verify or obtain additional information including
education institutions, current/previous employers and credit reference agencies. Credit reference
agencies record these searches and you can contact us to find out which agencies we used. Unsuccessful
applications may be retained to match your skills to future job opportunities.
Confidentiality
Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any
applicable law that may from time to time be in force.
Any questions, comments, suggestions or information other than Personal Data sent or posted to the
Websites, or any part thereof by Users will be deemed voluntarily provided to us on a non-confidential
and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such
information freely without further reference to you.
Security
Our Websites have security measures in place to protect the loss, misuse and alteration of the
information under our control. When a User is asked to provide his/her credit card information, we
provide a secure environment through our partners’ systems (using industry standard SSL or SET
protocols) for this purpose.
For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely
secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of
any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data
comes into our possession, we will take reasonable steps to protect that information from misuse and
loss and from unauthorised access, modification or disclosure.
A username and password may be essential for you to use some sections of the Websites. For your own
protection, we require you to keep these confidential and to change your password regularly (if
required).
Links
Our Websites contain links to other sites. We are not responsible for the privacy practices or the
content of such sites. We have established relationships with advertisers and/or business partners but
such relationships are generally technical in nature, or content collaborations. If any advertisers
and/or business partners access to any information entered by Users in our database, this fact shall be
disclosed to the Users upon initiating the registration process. Users who feel they do not wish their
information to be shared by anyone other than the Websites may then opt out of completing the
registration.
Access to, Correction and Update of Personal Data & Opt-out / Unsubscribe
Under the Act, you have the right to access your Personal Data held by us by paying a fee that may be
imposed by us to cover our reasonable administration costs and to request correction and/or to update
your Personal Data which are inaccurate, incomplete, misleading and/or not up-to-date.
If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal
Data or if you wish to correct and/or update your Personal Data, you may send your request in writing
to:
Galaxy Dental Care, 1st floor, above Raj Motors, opposite Harsha Toyota, Gachibowli – Miyapur Rd,
Near Kothaguda x road, Kondapur, Hyderabad, Telangana 500084.
Email: gdcadgroup15@gmail.com
We may use your Personal Data to contact you in the future to tell you about our products and/or services
that we believe will be of interest to you. If we do so, our marketing communication will contain
instruction enabling you to “opt-out / unsubscribe”. If you do not wish to receive any future
communication, you may click on the “opt-out / unsubscribe” button so that you will be removed from our
mailing lists.
If you would like us to delete your Personal Data, you can write to us by using the above contact
information at any time.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to
the Privacy Policy will be uploaded onto our Websites and therefore, we encourage you to check/visit the
Websites from time to time for any changes on a regular basis.
(Last updated 29 January 2023)
